Be sure the 'Firefly' Cluster Plug(s) are firmly pressed all the way into
the jacks on the bottom side of the Solar Panel assembly. If the plugs
are completely in, just twist them back and forth a few times to help the
Be sure the ON-OFF Switch located on the bottom
side of the Solar Panel assembly is set to
the ON position. When new, sometimes it take sliding
the switch back and forth a few times between the
ON and OFF positions to get the contacts aligned.
Sometimes, during shipping, the batteries move inside the battery compartment.
To be sure the contacts are good, open the battery compartment
door, then press the batteries into position. Next, while leaving
them in place, just spin
each battery a couple times to be sure the battery ends are making
good connection with the terminals inside the battery compartment.
Be sure the batteries are correctly
installed with the positive terminal
the small metal square - NOT THE SPRING.
Also, be sure that the spring is pressed straight against the Negative
If you have just setup your 'Fireflies' for the
first time, it's possible the rechargeable
batteries are not fully charged. To be
sure the unit
is working properly, install two standard AA alkaline batteries, then
turn the ON-OFF switch to the ON position while watching the 'Fireflies'.
If all the 'Fireflies'
light up and then flicker and fade off, the unit is working correctly.
Reinstall the rechargeable batteries, and place
the Solar Panel Assembly in a outdoor location
where it will receive direct sunlight for at least
Be sure the ON - OFF switch is set to the OFF
position which allows ALL the electricity from
the solar panel to go into the rechargeable batteries.
If the 'Fireflies'
still don't light when the two new standard AA
installed and the switch is in the ON position,
please carefully recheck the above steps #1-3.
If they still do not work, see ADDITIONAL HELP
and SUPPORT Section below.